Have a question about your account, a bug to report, or feedback on Agent X? Reach out and we’ll get back to you.
For account, billing, or general support: support@agent-x-ai.com
Signed in already? The fastest way to reach us is from inside the console — open Settings from the sidebar for account and connectivity help specific to your session.
We aim to respond to all support emails within 1–2 business days.
Our support team monitors support@agent-x-ai.com Monday through Friday, 9 AM–6 PM in the team’s local time zone. Messages sent over the weekend or on a holiday are picked up the next business day rather than going unanswered.
Most emails get a first reply within 1–2 business days, as noted above. Account and billing questions are usually the fastest to resolve; requests that need engineering input (bug reports, integration issues) can take a little longer while we investigate, but we’ll always send an update rather than leave a thread silent.
Email us at support@agent-x-ai.com with a short description of what you were doing, what you expected to happen, and what happened instead. Screenshots or a screen recording help a lot, and if the issue is specific to one tool or model, mentioning which one lets us reproduce it faster.
Agent X accounts are created and accessed through Google sign-in, so most access issues trace back to the Google account itself (session expired, wrong Google account, browser blocking third-party cookies). If retrying sign-in doesn’t resolve it, email us at support@agent-x-ai.com with the Google account email you use for Agent X and a description of what you’re seeing.